Privacy Policy

This Privacy Policy explains how HBT AIR collects, uses, stores and shares personal information when you visit hbtair.com, contact us, submit an inquiry or communicate with us about products and services.

1. Who We Are

HBT AIR provides rechargeable fan, solar fan and mist fan sourcing, customization and export support for international business buyers. For privacy questions, contact info@hbtair.com.

2. Information We Collect

When you submit an inquiry, we may collect your name, company name, business email, WhatsApp or telephone number, country or market, product interests, estimated quantity, purchase plan and any information included in your message.

Our hosting, security and website tools may also process technical information such as IP address, browser type, device information, referring page, access time, security events and cookie identifiers where applicable.

3. How We Use Information

• To respond to inquiries and prepare product recommendations, samples and quotations.
• To communicate about specifications, OEM or ODM requirements, production, inspection, packaging and shipment.
• To protect the website, prevent spam and investigate security incidents.
• To maintain business, legal, tax and transaction records where required.
• To improve website content and service quality using aggregated or limited technical information.

4. Legal Grounds

Depending on your location and the purpose of the communication, we process information to take steps at your request before entering into a contract, to perform a contract, to comply with legal obligations, based on legitimate business interests, or with consent where consent is required.

5. Sharing of Information

We may share information only where reasonably necessary with website hosting, email, security and technical service providers; manufacturing, inspection, logistics or shipping partners involved in your request; professional advisers; and public authorities where disclosure is legally required. We do not sell personal information to advertisers.

6. International Transfers

HBT AIR and its service or supply-chain partners may operate in China and other countries. Your information may therefore be processed outside your country. We take reasonable steps to limit transfers to what is necessary and to use appropriate safeguards where required.

7. Data Retention

We keep inquiry and business information only for as long as reasonably necessary for follow-up, quotations, transactions, dispute prevention and legal or accounting requirements. Routine inquiry records are periodically reviewed and may be deleted or anonymized when no longer needed.

8. Cookies and Similar Technologies

The website may use essential cookies for security, administration, forms, language preferences and caching. Analytics or other optional tools may be used if enabled. You can manage cookies through your browser. Where applicable law requires consent for non-essential cookies, an appropriate consent mechanism should be used.

9. Your Rights

Depending on applicable law, you may have rights to request access, correction, deletion, restriction, objection, portability, or withdrawal of consent. You may also have the right to complain to a data protection authority in your country. To make a request, email info@hbtair.com. We may need to verify your identity.

10. Security

We use reasonable administrative, technical and organizational measures to protect information. No website or email transmission can be guaranteed to be completely secure.

11. Children

This website is intended for business buyers and is not directed to children. We do not knowingly collect personal information from children.

12. Changes to This Policy

We may update this policy when our website, services or legal obligations change. The updated date will appear at the top of this page.

13. Contact

HBT AIR
Shenzhen, Guangdong, China
info@hbtair.com